1. How can I contact Simran Grover if I have questions about my order?

• You can contact our customer service team by emailing us at hello@simrangrover.com or by filling out the contact form on our website. We’re here to assist you with any questions or concerns you may have about your order.

2. What payment methods do you accept?

• We accept various forms of payment, including major debit and credit cards (Visa, Mastercard, American Express), UPI, Paytm, Gpay and PhonePay and other electronic payment methods. Rest assured that all payment transactions on our website are secure and encrypted for your protection.

3. Do you offer international shipping?

• Yes, we proudly offer international shipping to customers around the world. Please note that international orders may be subject to customs clearance procedures and additional taxes or duties upon delivery. Shipping rates and delivery times vary depending on the destination.

4. Can I return or exchange an item if it doesn’t fit or if I change my mind?

• Yes, we want you to be completely satisfied with your purchase from Simran Grover. If for any reason you’re not happy with your order, you can return or exchange it within 3 days of receiving it, as long as the item is unused, unworn, and in its original condition with all tags attached. Please refer to our Returns, Refunds, and Exchanges Policy for more information.

5. How can I stay updated on new arrivals and promotions?

• To stay informed about our latest arrivals, exclusive promotions, and special offers, we encourage you to subscribe to our newsletter. Simply enter your email address in the subscription box at the bottom of our website’s homepage, and you’ll be the first to know about all the exciting updates from Simran Grover!